近两年由于陷入鸡娃的泥沼不能自拔，所以护肤、看电影还有这个公众号什么的都无暇顾及。说是“鸡娃”是抬举自己了，顶多就是努力跟上大部队的步伐~~~从来不以娃为中心的我，这几年将“以娃喜，以娃悲”发挥到及至，娃考好了，请吃饭；娃没考好，拉着人家絮絮叨叨的抒发半天心里的郁闷。搞得大家都以为我是有多重视学习，多功利的一个妈妈~~~
其实学习成绩从来不是我的评价体系里最重要的一项指标。在分数最为重要的学生时期，别人是想着提高分数，我天天想的和做的是怎样全面发展，不让人觉得自己是个只会读书的书呆子。所以对于自己的娃，我教育的底线是至少不成为思想狭隘、自私和自我为中心的人。但是这些都需要具有一定的学习能力，才能扩展自己对世界上人和事的认识，从而不会成为我最担心的那类人。这是我一直想跟娃说但是又担心说不清楚的事情。正好最近娃看了我给她买的一本儿童哲学书，尽然天天开始担心自己会死，担心到平日倒床就睡的人睡不着觉，还问我“既然人都要死的，那活着还有什么意义呢？”这真是难为我这种钢铁理科生了。于是找了好多书看，而这本“你想活出怎样的人生”就是批着心里鸡汤类的外衣，但是讲的却是异常质朴，并且我十分认同的原则性的生而为人真正重要的东西。
关于学习：
“……无论是谁，个人经验总是有限的。人类拥有语言，因此可以将自己的经验分享给他人，也可以倾听了解他人的经验。而且人类发明了文字，可以通过书籍互相传递经验，并对比不同的人在不同场合的经验，从各方面汇总。这样尽可能多方面地汇总经验，以不冲突的方式整合在一起，就是做学问。可以说，各种学问都是将人类至今为止的经验汇总起来形成的。人们从前一个时代继承经验，在此基础上再积累新的经验，才能从与野兽无异的状态进化到今天。如果每个人都像猿猴一样重新再来一遍，就永远都会和猿猴一样，绝对无法达到今天的文明。因此我们要尽可能钻研学问，从人类积累至今的经验中获得知识，否则耗费再大的精力也没用。在此基础上，竭尽全力解决人类发展至今仍然无法解决的问题，在这样的条件下产生的发现，オ是人类真正的发现，才能被称为伟大。” 我想你已经明白了学习的必要性，不需要我再多说什么了。如果想获得伟大的发现，首要任务就是拼命学习，登上这个时代的学问顶峰，然后在顶峰上工作。但是，为了在顶峰上工作，为了登上顶峰。小哥白尼，你要牢记，不能丢失你半夜醒来后对疑问穷追不含的精神。
关于看待事物的方法：
“人习惯以自己为中心思考、判断事物；即使长大了，这种特性同样根深蒂固。等你长大了就会明白，在广大的世界上，能完全改掉以自己为中心思考的习惯的人，其实非常稀少。尤其碰到事关利害得失的时候，要跳脱自己的立场作出正确的判断，实在很难。面对利害得失如果还能抱持像哥白尼那样的想法，可说是非常了不起。大多数人往往陷入自私的想法，所以看不清真相，只看得到对自己有利的事。 如果人一直坚信地球是宇宙的中心，恐怕就无法了解宇宙真正的样貌；同样地，总是以自我为中心判断事物，也会让人不了解周遭事物的真相。这种人一定看不清重大的真理。平时我们当然会说是太阳升起、落下。有关这些日常的事物，按照习惯这么说并无大碍。不过，如果想了解宇宙的重大真理，就得舍弃那样得想法。世上其他事物其实也一样。”
关于对人的看法：
“重要的不是世俗的眼光或其他，而是你自己必须从灵魂深处了解人到底是什么地方了不起。然后，必须激发自己的向上心，打从心底想成为了不起的人。好事就是好事，坏事就是坏事，逐一判断好坏的时候，以及做你判断的好事的时候，都得贯彻从你胸中涌现的热切的情感。我并不是要模仿北见的口头禅，不过你必须有［不管谁怎么说］的决心。 如果你不这么做，即使我和你母亲期望你成为了不起的人，即使你自己也想成为了不起的人，恐怕你只能成为［看起来了不起的人］，不能成为真正［了不起的人］。世界上有许多人喜欢表现得让别人觉得他们很了不起，这些人最在意别人怎么看自己，总是忽略了真正的自己、原来的自己是什么样的人。我不希望你成为这样的人。 所以，小哥白尼，我再重复一次，你必须珍惜自己的感受和深深感动的事。不要忘记这些事，而且要认真思考这些事的意义。”
关于贫穷：
“小哥白尼，随着你长大成人，你会渐渐知道：贫穷的人在生活中基本上都很自卑。褴楼的衣衫、脏乱的家，还有每天简单的食物，都很容易就让他们无地自容。当然，也有生来贫穷但依然很自信的高尚入士，但在这世上，很多人都会在有钱人面前完全抬不起头来，好像自己低人一等，只会胡乱点头哈腰。这种人自然得不到别人的尊重，倒不是因为他们没钱，而是因为他们卑怯的性格，受人蔑视也没办法。但是，小哥白尼，就算是自導心很强的人，一旦陷入贫穷，也会因某些事而感到自卑，这是人之常情。所以，我们不要忘记时时谨言慎行，以免让他们感到自卑。对于人来说，再没有什么比自尊心受伤更糟糕的体验了。贫穷的人常会有那样糟糕的体验，因此千万不能在无意中伤害他们容易受伤的自尊心。 从道理上说，就算贫穷，也不应该因此而自卑。人真正的价值并不存在于穿着、住宅和食物中。无论穿着多么名贵的衣服、住着多么奢华的宅邸，笨蛋就是笨蛋，小人就是小人，作为人的价值不会因此而提高。若是心灵高洁、博学多闻的人，即使贫穷、也是值得尊敬的、了不起的人。因此，若人为自己拥有的价值抱有真正的自信，那么无论境遇如何，都可以生得心如止水。作为人，在贫穷的境中不该看低自己，在富移的生活中也不要自以为是。自始至终，我们都必须着眼于自己作为人的价值。如果还因贫穷而自卑，就证明作为人还远未合格。”
……好吧，希望于辰辰共勉之~~~
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top 10 call center outsourcing companies in 2023 if you re looking to
improve customer experience or optimize your operations it s worth considering options beyond your own company today
outsourcing customer support to one of the top call center written by alexei piskunov
wednesday apr 05 table of contents if you re looking to improve customer experience or
optimize your operations it s worth considering options beyond your own company today outsourcing customer support to
one of the top call center outsourcing companies is definitely a smart business decision if you
want to avoid all trials and tribulations
of running an in-house call center this solution can be a budget-friendly way to handle customer concerns
while significantly improving the level of customer satisfaction let s have a look at those bpo companies that take the top positions in the industry discuss what
makes them stand out and go through the main tips for choosing the right call center why outsourcing a call center creating a positive customer
experience is the main priority for most companies
with so many competitors offering similar products and services
in today s marketplace it can be challenging for any
particular organization to stand out and attract new customers
additionally modern customers are ready to pay more if they receive an outstanding
experience offering excellent customer support services can give a business an edge over competitors by boosting customer retention and
generating positive reviews ultimately driving profits conversely a poor customer experience can lead
to customer loss and negative reviews which can harm
a business choosing the best call centers for your business guarantees increased customer satisfaction streamlined operations and enhanced growth making it a crucial factor in achieving
success in today s competitive market us call center outsourcing companies top
list 1 helpware helpware is a leading customer support provider
with headquarters based in the usa with call centers spread across four continents the core areas of expertise include
a wide range of bpo services such as omnichannel customer support technical support it support content moderation data annotation data entry
helpdesk back-office support etc since helpware positions
itself as a reliable outsourcing partner for both startups and
big enterprises there are companies of different sizes among the clientele ranging
from small firms to renowned brands at helpware people come first and it pays off the needs
of employees are the main priority and it shows in their work as they provide exceptional service pros applying a customized approach to recruiting and training dedicated agents offering exceptional expertise in all kinds of customer support tailoring packages to cater to the specific needs
of different businesses 2 xact xact is a highly flexible outsourced call center based in orlando florida catering
to businesses of different sizes they specialize in providing technical support and customer support
services to businesses operating across diverse industries including property management e-commerce tourism healthcare hospitality and fintech xact has partnered with nice incontact
since 2005 leveraging their cloud-based contact center toolkit to
ensure the utmost data security for their clients pros
providing a personalized 24 7 telephone answering service ensuring service continuity through their fail-safe automatic transfer switches ats which seamlessly switch to an alternate power
source during power outages 3 wing assistant the wing
assistant is revolutionizing the process of recruiting remote workers on a global scale this
innovative outsourced call center provides a fully-managed virtual assistant
experience that helps entrepreneurs and small and
medium-sized businesses scale by delegating laborious
and time-consuming tasks to dedicated customer service professionals
for a fixed monthly cost they offer outbound call center outsource
solutions that are affordable and enable businesses to level up and enhance their customer service
and technical support and boost their sales pros
a dedicated client success manager to assist you in achieving your unique business goals
and overcoming challenges a diverse range of managed outsourcing services including back-office support and
staffing solutions with great potential in addition to
call centers 4 triniter triniter is a renowned figure in the bpo industry with a global presence spanning the united states
the philippines and india this american call center has established itself as the preferred
outsourcing provider for inbound and outbound call center solutions sought after by
major corporations pros a decade-long track record of providing customer support across more than 30 domains 24 7 customer support with an impressive 98 9 positive feedback rate
5 tmp direct for over 34 years tmp has been providing bpo
services advocating for clients brands and ensuring excellence through its team with
a global presence tmp direct manages connections and relationships
across various industries they offer custom end-to-end solutions including crm tools it infrastructure
fulfillment and telecom platforms adapting to the evolving cx landscape they handle
various communication channels from inbound and outbound calls and chats to social media and personalized
correspondence pros providing an in-house it development
team that eliminates the need for multiple vendors 6 answerforce this is proud of being on the list
of five star call centers providing a range of professional call
and chat answering services virtual reception services appointment scheduling and more answerforce has experienced call center agents at its
disposal that are available round-the-clock to handle
inbound and outbound calls and live chat support and conduct customer surveys
in a professional manner this american call center works mainly with
small and middle businesses covering such industries as home service restoration plumbing and electrical pros
offering customized solutions to meet the specific needs of clients within particular industries which allows answerforce to provide highly tailored and effective
services to their clients integrating with the client
s workflow software this enables businesses to manage their
customer interactions efficiently without having to switch between multiple platforms 7 fusion bpo services fusion bpo services group is a company with huge experience more
than 33 years in the industry and offers voice services and
other solutions to more than 250 businesses worldwide however what makes this provider stand out is its unique locations in addition to
popular bpo destinations like the united states india
and the philippines the company has offices in pretty exotic countries like el salvador jamaica morocco
and colombia with 22 locations in 10 countries fusion is
capable of delivering call center services in over 40 languages pros by strategically locating its offices around the globe this company is able to offer 24 7 customer support
across multiple time zones making it easy for customers to get the help they need
whenever they need it a diverse workforce and multilingual
capabilities enable them to provide support in various
languages making their services accessible to a wide range of
customers the outsourced customer service of this provider is reasonably priced that varies depending on the expected
amount of calls and service level you may require 8 supportyourapp supportyourapp is an outsourced customer support company with
a multinational team that provides inbound and outbound services and back-office customer support for innovative software
and hardware companies they have received numerous awards for providing exceptional customer experiences but their commitment to quality and security is paramount supportyourapp is pci dss compliant and adheres to
the general data protection regulation gdpr pros ensuring the highest data security standards and
preventing any data leaks they take great care in protecting sensitive information and clients can trust that their data is safe streamlining the integration process with the help
of their dedicated integration department providing their clients with a crm solution that integrates incoming calls chats and emails into one system and
implementing ai solutions to the chats which many small
businesses find appealing 9 vcall global vcall global is a provider of
innovative service solutions to different businesses
across various industries they offer a range of services including customer service tech support back-office solutions interactive voice response
ivr services telecom billing solutions and software development solutions using advanced technology and infrastructure they offer common services through multiple channels vcall global is the preferred choice for businesses seeking a perfect blend of flexibility and quality in their services pros adhering to turnaround times ensuring that
clients receive their services in a timely and efficient manner empowering their call centers with a robust
cisco network which enables vcall global to offer seamless uninterrupted service to clients
regardless of their location or the complexity of their needs providing enhanced security features that protect client data and information ensuring that their privacy is always maintained 10 call masters
bpo the company provides inbound and outbound call center
services as well as remote administrative solutions such
as data entry appointment setting reservation services etc their streamlined workflow and marketing automation ensure that
important phone calls are never missed with their expertise
and dedication they can help businesses resolve customer queries
acquire leads and enhance administrative business processes too pros enabling businesses to easily scale up or down based
on demand and their remote employees to work in split shifts due to
their cloud-based virtual call
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